Teleco South Florida Management Team

Our leadership has developed over 150 years of experience!

Teleco South Florida continues to be one of best performing Teleco offices. Our success is a direct reflection of an experienced and tenured management team, a consultative approach to sales, a comprehensive commitment to service and support, as well as a broad range of technical expertise required to deliver a total solution.

Mark Williams
(954) 312-0450

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Mark is a 37-year veteran of the communication industry with experience in operations, sales, and financial management. Committed to the South Florida marketplace, Mark has tripled the size of the customer base and has been the driver behind the company culture of combined technologies, tailored solutions and “best-in-class” service and support. He specializes in acquisitions and enterprise customer management as well as corporate expansion. (Read a letter from our President)
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Tom Phillips
Regional Vice President

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Tom is a 30-year veteran in the telecommunications industry with emphasis on project management, sales and service. He has vast experience in telecommunication consulting to small business and enterprise customers. Tom has distinct problem-solving skills with a ‘Get it right the first time’ attitude. He uses his organizational skills to create intercompany foundations and large project procedures.
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Gary Malone
General Manager
(954) 312-0462

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Gary is a 35-year veteran of technical services, installations, sales and operations at Teleco South Florida. Gary has mandated technical certifications and has built a premier technical team required in today’s arena of combined technologies. With his experience he knows that success is only gained through customer satisfaction and emphasizes the importance of this to the Teleco team on a daily basis.
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Christopher Toner
Vice President of Carrier and VOIP Services
(954) 312-0459

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Chris draws from his 15 years of experience in both technology sales & carrier service design and implementation to help clients understand how the right technology can make their business run more efficiently. A true team leader and consummate customer advocate, Chris’s responsibility is to develop the Teleco South Florida sales team and create solutions that optimize service while reducing costs & driving revenue.
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Stephen Hunter
Vice President of Sales
(954) 312-4690

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Stephen is a senior, proven leader and sales professional with a wide range of experience over the last 30-years in the IT sector and telephony vertical. Effective at leading teams as well as achieving individual milestones. Excellent communications and analytical skills; and can adapt to conversations from technical to CxO level. High ethical standards and strong business acumen. Stephen’s responsibility includes developing the Teleco sales team and creating solutions that optimize service while reducing carrier costs.
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Wayne Puffer
Vice President of Wireless
(954) 246-5365

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Wayne has nearly 25 years in the telecommunication industry. He started in the business learning from the ground up installing equipment, while traveling nationally and internationally. His specialties range from pre-sales, engineering, installation, post installation services, to project/program management and business development. He has worked in various verticals from central office inside plant to outside plant building backhaul fiber optic networks across the nation. For the last 7 years Wayne has been focused on the wireless market for in-building cellular enhancement DAS and Public Safety First Responder networks. Wayne brings with him many industry and government agency certifications for installation, commissioning and testing of various manufactures equipment.
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Andy Mancone
VP, Partner Development DAS and In-Building Wireless Solutions
(954) 246-5361

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Andy has over 30 years of experience in computing, communications applications and solutions platforms. Andy has extensive experience in RF optimization which lends itself well to the emerging market of cellular and public safety DAS. He has worked at the manufacturer level in virtually every channel from systems integrators, tower and turf constructors of the national cellular build out, distributors, national retail, e-commerce, import, government and the research and product development market.
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Florencia Hernandez
Vice President of Marketing
(954) 363-7929

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Florencia has over 20 years of experience in B2B and B2C Sales, Marketing, Graphic Design, Brand Management and Event Planning for both the Latin American and US Markets with a strong background in the telecommunications field (DAS, Public Safety & Test equipment). Florencia is highly skilled in E-mail Marketing and Social Media, being a creative and innovative team player with strong interpersonal skills. Florencia is a native Argentinian and is fluent in both English and Spanish. She holds a BA in Marketing and Advertising degree from University of Palermo in Buenos Aires, Argentina.
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Steve Woods
Vice President of IT Services
(954) 312-0455

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Woody has over 30 years of experience with expertise in all areas of IT services and support. He has an in-depth knowledge of reliable cloud solutions for business as well as a passion for web site customization and functionality. He is dedicated to customer service and keeps our clients both informed and up-to-date with what may be needed within their environment to grow and enhance both the employee and customer experience. His primary goal is to ensure the solutions we offer accommodate customer needs as well as the day to day IT needs at Teleco’s offices.
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Bill Carlin
Director of Business Development
(954) 3312-0457

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Bill spent 21 years with AT&T in their Advertising and Publishing Group before joining Teleco South Florida over 6 years ago. His responsibilities include project management and interfacing with General Contractors relative to low voltage systems for contract clients. He holds an MBA in Business Administration from Pepperdine University, and is a former Captain in the United States Marine Corps.
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Karen Rios
Director of Finance and Customer Services
(954) 246-5363

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Karen is responsible for the daily management of the Finance and Customer Service Departments. Karen has been with Teleco for 4 years handling the AR/AP, collections, office finances and is the liaison to our corporate office for payroll and Human Resources. As Customer Service Director , her focus is to ensure complete satisfaction of all customer concerns through a team first approach.
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