|I recently went to a South Florida concert and realized I no longer had 3G coverage on my iPhone. I just had coverage a minute ago, what happened? I was enjoying the show and I was taking a lot of really good pictures which I wanted to share on my social media sites… but I can’t! I soon realized that everyone around me is also posting their pictures and texting friends and trying to find each other through the crowds.
Know your customers – Holding an event these days without offering reliable wireless access creates angry customers and an unsafe environment for your staff. Whether it’s a business meeting, marketing splash, concert event or other occasion the digital age demands reliable, fast connectivity for the ever-widening range of mobile devices.
Map out your venue – For a successful deployment, you need to know the venue inside and out. You have to consider things like where people will be sitting and accessing the network. This can help anticipate dead spots and prevent issues before they happen. Make sure you walk the area and do some testing in advance. Access points should also be located as high as possible in a campus or event environment.
It would be unwise to simply set up an unsecured network and turn it loose for anyone to do with it what they please. Even at a musical event like I attended, it’s crucial to create a safe network environment. You don’t want people surfing through porn or using your free Wi-Fi network to upload viruses.
At Teleco South Florida we use cloud-managed devices which offer Web-based security controls. There’s a balance to be struck between security and usability so those security elements aren’t so intrusive that they turn people off. We can setup these devices so there is no login required. For example, just a quick splash page and check of the terms and conditions box. Otherwise, security should remain invisible.
Know Your Bandwidth – Once the network is live and the event underway, it’s important to actively monitor and adjust bandwidth as needed. There were more than 30,000 people at these types of events at any given time.
Bandwidth can be actively managed by Teleco South Florida. We can setup distinct user groups: attendees, staff and performers. The wireless solution can allocate a certain amount of bandwidth to each and adjust based on actual activity. By keeping multiple communication lines available using Wi-Fi can help in an emergency as well.
If you do not currently offer secure Wi-Fi and would like to offer this solution please contact us here at Teleco South Florida for a free evaluation.